About Us

SCENTFY is a fragrance-focused store created for people who want to discover standout scents with a premium experience, transparent service, and worldwide delivery.

Our mission

Our mission is simple: make it easy to shop fragrances online with clear policies, reliable fulfillment, and customer-first support. We focus mainly on Europe and North America, while serving customers worldwide.

What you can expect

• Worldwide shipping with a strong focus on Europe and North America
• Multiple fulfillment locations to improve availability and delivery efficiency
• Tracking on shipped orders (when available)
• Clear policies designed to protect both customers and the store

Global fulfillment

To ensure product availability and efficient logistics, our products are shipped from five (5) different fulfillment locations in the United States, the United Kingdom, Germany, Spain, and China. Depending on stock availability, order volume, and destination, orders may be dispatched from one or more locations and may arrive in multiple packages.

Customer support

We’re here to help. If you have any questions about your order, shipping, or product information, please contact our support team using the channels available on our website.