Informativa sulla privacy

Privacy Policy — SCENTFY

This Privacy Policy describes how SCENTFY collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information we collect

When you interact with our website or place an order, we may collect the following types of information:

  • Personal identifiers (name, email address, phone number)
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)
  • Order and transaction details
  • Device and usage data (IP address, browser type, cookies)

2. How we use your information

Your information is used to:

  • Process and fulfill orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory obligations

3. Legal basis for processing (GDPR)

For customers located in the European Union, we process personal data based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent, where applicable

4. Sharing your information

We share personal data only when necessary and with trusted third parties, including:

  • Payment processors (Shopify Payments, Stripe, PayPal)
  • Shipping and logistics partners
  • Fraud prevention and analytics services

These third parties are authorized to use your information solely to perform services on our behalf.

5. Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support essential site functionality. You may control cookie preferences through your browser settings.

6. Data retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Your rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us through the channels available on our website.

8. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

9. International data transfers

Your information may be transferred and processed outside your country of residence, including countries that may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

10. Policy updates

SCENTFY reserves the right to update this Privacy Policy at any time. Changes will be effective upon publication on this page.

11. Contact information

If you have questions about this Privacy Policy or our data practices, please contact SCENTFY through the communication channels available on our website.